Could you Protect Your Reputation in a Crisis?

This week’s decision by the US Court of Appeals for the Fifth Circuit to prevent compensation payments for BP’s Deepwater Horizon oil spill in the Gulf of Mexico to businesses that have not suffered “actual injury traceable to loss” has brought the disaster back into the news agenda. But it’s hard to know what did more damage to BP, the actual spill itself or the long-running saga of media mishandling that followed.  The loss of 11 lives and a continuous spill... Read More