Word Of Mouth In Construction Is Rife

It is said (well quite often to me at least) that Word Of Mouth is important in construction. Yes, that’s pretty obvious I guess, but why when people say that do they seem to suggest it is more important in construction than in other sectors? Or is it? That’s what we set out to discover with our survey yesterday. Excluding results from those who tender only (i.e. no word of mouth business), you’ve told us that an average of 73.1% of new business received has its source in... Read More